Due to extended COVID-19 lockdowns and high parcel volumes, customers may experience delivery delays.Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible!
The best way to track your deliveries is through Australia Post’smobile app. Get expected delivery dates, localised service updates and stay notified if things change.You can also track your parcels onauspost.com.auby using thetracking tool.
We thank you for your patience and will keep you updated as we closely monitor the effect of any restrictions on our services!
SIGNATURE FOR DELIVERYUPDATE: With the recent developments around the coronavirus disease (COVID-19),all parcels will no longer require a signature for delivery and/or collection.In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, AusPost staff member will ask and record the customer’s name and sign on their behalf.The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter. Thanks for your understanding, and stay safe!
All parcels are shipped from Melbourne, Australia within 24-72 hours of receiving the order, excluding weekends and public holidays.If adispatch delay occurs, we will inform customers of the issue within72 hours.
When your order is ready for dispatch, you will receive an email notification with a tracking number. Please allow up to 12 hours for tracking to show as it takes time between packing and first scan when onboard for delivery.
All orders made are final, and we cannot guarantee that changes to products and/or shipping details can be made once order confirmation is sent to you. It is your responsibility to make sure all details are correct before confirming your order.
In the case of a refund request before an order has been sent to the warehouse,please note that for all orders made via Afterpay, a feeof 6% will be deducted from your final refund amount to cover for Afterpay Merchant fees that are not refunded to us.
SHIPPING COSTS AND DELIVERY TIMES
Australia
| Final Order Value | Standard Shipping 5-15 business days | Express Shipping 3-8 business days |
| Less than $50 | $7.5 | $12.5 |
| $50 - $120 | FREE | $5 |
| More than $120 | FREE | FREE |
To calculate estimated delivery time from Melbourne (Postcode: 3045) to your postcode, please check via:
https://auspost.com.au/parcels-mail/calculate-postage-delivery-times/#/
- Estimated delivery time using the link above does not allow for pick & pack of orders
- Final Order Value is calculated after promotional codes are applied
- We offerAuthority To LeaveandSignature Requiredfor each shipping option. Please note, while our delivery service will do their best to meetthese requests, it isn't always possibleas it depends onyour address type, weather, visibility to passing traffic etc.
- Shipping may take additional timeduringsale periods, holidays and extreme weather events.
- Please allow additional time for regional and rural deliveries.
- Shipping costs can be adjusted without prior notice.
- We deliver to PO BOX & Parcel Lockers. If using Parcel Lockers, please make sure to include the street address of the Parcel Locker location.
Authority To Leave:This gives the delivery driver the authority toleavethe freighton premise if or when nobody is there to receive it.This overrides theneed to obtain a signature. Once delivery completed, any lost or stolen items will be the responsibility of the customer and no replacements will be offered by Nudie Glow. Nudie Glow is not responsible for parcels left on premisethat is exposedto the sun, rain or any other weather conditions. We advise you to select "Signature Required" if there is no where safe to leave a parcel or if the weather will cause damage to parcels left outdoors.
Signature Required:This requires the driver to obtain a signature on delivery. If nobody is on premise to accept the freight, the freight will be allocated to the nearest Post office for collection. Nudie Glow is not responsible for the collection of your freightfrom the pickup location.
IMPORTANT TO NOTE
For shipping address, we strongly advise you to use anaddress where someone is availableto collect the parcel during business hours Monday to Friday. If no one is available to collect the parcel, the courier might leave the parcel at the address only if it is deemed safe to do so, otherwise you are responsible for picking up the parcel at a location given to you.
If a parcel is returned to Nudie Glow because it was unclaimed or had the incorrect address submitted with the order, the customer is responsible foran additional handling & postage fee of $20 to have it re-delivered. If you prefer a refund on the returned parcel, we will deduct $20 off the total order amount (excluding Express Shipping charges) to cover handling & postage fees. Nudie Glowis not responsible for unclaimed or incorrectly addressed parcels and does not offer replacement packages.
Nudie Glow is not responsible for lost or stolen packages, unless it is lost or stolen during transit. That's whywe offer tracked shipping for most orders and parcelswhere the status "Delivered" or "Completed" will be deemed as delivered.
We ship via AusPOST, if you hold a MyPOST account, you are able to request Redirection & Safe Drop. However, this isNOT recommended by Nudie Glow, and if you choose to request Redirection and/or safe drop, Nudie Glow is nolonger responsible for lost parcel, undelivered parcel, parcel delivered to incorrect address for your order. Please make sure your address is correct on your order confirmation email to avoid the need for redirection.
RETURNS, REFUND OR EXCHANGE
Unfortunately, due to the nature of the products, we do not offer refund/return/exchange on orders once shipped unless productsinside the parcel box and individual product boxes are damaged when received.
All products are checked for quality before dispatch and while we tryour best to ensure that the productsare delivered to you in perfect condition, products may be damaged in the delivery process. If you receive a box with damaged items inside, please contact usat hello@nudieglow.com within 14 days, along with photos of the damaged product(s) (damaged box not included as it does not affect the quality of products inside).
Once approved, we will arrange for your item(s) to be returned. Once your return is received and inspected, wewill send you an email to notify you that we have received your returned item. Wewill also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our policy lasts 14 days. If 14 days have gone by since receiving your purchase, unfortunately we can’t offer you a refund or exchange on damaged goods or any gift cards.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@nudieglow.com.
Shipping charges can not be refunded.
SHIPPING COSTS AND DELIVERY TIMES
International
- We are currently limiting International Shipping due to high shipping fees. Hopefully we can resume international shippings soon!
| New Zealand | Asia Pacific (Video) CHECK OUT MY OVERPRICED BUT AMAZING SKINCARE WITH ME | CURRENT VANITY TOUR Western Europe North America | Rest of the world | |
| Free Shipping | > $120 | > $200 | > $300 |
| 0 -0.5kg | $10 | $15 | $20 |
| 0.51 - 1.0kg | $15 | $25 | $30 |
| 1.01 - 1.5kg | $20 | $30 | $35 |
| 1.51 - 2kg | $25 | $35 | $40 |
Asia Pacific
Bangladesh,Bhutan,Brunei,Cambodia,China,Hong Kong, India, Indonesia, Japan, Lao, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal,Philippines,Singapore,South Korea,Sri Lanka,Taiwan,Thailand,Vietnam
Western Europe
Austria,Belgium,Denmark,Finland,France,Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom
North America
USA, Canada
International shipping fees are based on total weight of order and free shipping applies to total purchase after promotional codes are applied.For purchases over 2kg, please email us at hello@nudieglow.com to arrange shipping.
All our prices arein Australian Dollars and do notinclude local taxes and import/custom duties for international orders. Nudie Glow isnot responsible for any customs fees, taxes and additional costs associated with international orders. Thank you for your understanding.
| Target delivery days from Australia | |
| New Zealand | 4 - 7days |
| Hong Kong | 6 - 9days |
| Singapore | 6 - 11 days |
| China | 8- 13 days |
| Rest of Asia Pacific | 8- 14+days |
| France | 6 - 9days |
| Germany | 6 - 11 days |
| United Kingdom | 4- 7days |
| Rest of Western Europe | 10 - 14+ days |
| Canada | 8- 13 days |
| USA | 8 - 11 days |
| Rest of the world | 10 - 14+ days |
Target delivery days quoted are in business days and exclude local public holidays. Target delivery days are measured from the time the shipment leaves Melbourne. Any delay at the destination countries is beyond the control of Nudie Glow. Deliveries to areas outside major cities, or where your shipment is dutiable or held at customs may take longer.
FAQs
What does Lip Serum do for your lips? ›
Lip serums are great way of nourishing lips and long-lasting moisture. It deepens the level of deep absorption of any nutrition of any lip products. Smaller molecules of the lip serum provide higher concentration of actives and targets particular concerns like dryness and volume.
Is Face serum good for lips? ›Serum is considered better than a plain balm as it has the ability to penetrate deeper into your lips. This, in turn, helps minimise any fine lines or cracks.
How often should I apply lip serum? ›Every day, morning and night! Use your INIKA lip serum during your regular skincare routine, after cleansing your face. If you're planning to apply lip balm later on, make sure you apply your lip serum first, on dry and clean lips, allowing it to sink in before applying anything else on your lips.
Can we use lip serum daily? ›If there is an uncomfortable burning sensation, wipe away with a gentle cleansing balm before rinsing thoroughly with a wet, lukewarm cloth. PRO TIP: A lip-plumping lip serum shouldn't be an everyday treatment. With frequent use, ingredients like cinnamon can cause irritation and dryness.
How do you apply lip serum? ›Apply a thin layer of the product over clean, dry or freshly exfoliated lips and allow it to fully absorb. You can then smooth a balm on top, slick on some lipstick or follow up with an overnight mask if you're heading for bed.
Which is best lip balm or lip serum? ›Lip serums are not like that, they provide long term benefits. Because, the lip balm gives protection on top. Lip serum solves the problem from the inside out.
How long does lip serum last? ›How long will one bottle last me? The content of one Lip Serum bottle is meant to last 3-6 months, depending on how often it's used.
Is it good to apply lip balm before bed? ›Is It Good To Sleep With Lip Balm On? The skin cells on your lips regenerate during the night, while you sleep. Wearing lip balm during this time helps nourish your lips and gives the new skin cells an extra added layer of protection.
Is it okay to put lip balm before bed? ›"I also apply right in the morning and right before bed," says Dr. Bowe. "If you sleep with your mouth open, you're going to dry your lips out even more, so I recommend that my patients apply a bit of lip balm right before bed." So that's roughly five times a day if you're eating three meals.
How can we remove blackness of lips? ›- Use a homemade honey scrub. Share on Pinterest Exfoliating the lips with a honey scrub can help remove dead skin cells. ...
- Have an almond oil lip massage. Massaging oil into the lips can help moisturize them and boost circulation. ...
- Make your own lip balm. ...
- Hydrate. ...
- Use lemon, with care.
Which serum is best for pink lips? ›
- Mamaearth Naturally Matte Lip Serum. ...
- Organic Harvest Lip Serum. ...
- Serum Expert Lip Serum. ...
- Kumkumadi Lip Serum Oil. ...
- Beetroot Brightening Lip Serum. ...
- The Natural Wash Lip Serum. ...
- mCaffeine Coffee Lip Polishing Oil.
One of the most common is injectable lip fillers, which plump lips and smooth lines on and around the mouth. A dermatologist can inject fillers of hyaluronic acid (a substance that occurs naturally in the body), such as Restylane or Juvéderm, to help restore structure and shape as well as fullness, Dr. Frieling says.
Do I need lip serum? ›Do you really need a lip serum? Lip serums are great to use if you notice you're using lip scrubs and masks and aren't seeing a noticeable difference in moisture, says Holmes. “The serums are very effective as the hydrating ingredients penetrate deeper into your skin's surface.” Dr.
What is difference between lip serum and lip gloss? ›Whereas lip balms, like face creams, are designed to form a barrier over skin and lock in moisture, serums are formulated to penetrate deeper. Their smaller molecules (hence their thinner consistency) allow them to deliver high concentrations of actives and target specific concerns, like dryness or loss of volume.
Which is best lip balm or lip serum? ›Lip serums are not like that, they provide long term benefits. Because, the lip balm gives protection on top. Lip serum solves the problem from the inside out.
Which serum is best for pink lips? ›- Mamaearth Naturally Matte Lip Serum. ...
- Organic Harvest Lip Serum. ...
- Serum Expert Lip Serum. ...
- Kumkumadi Lip Serum Oil. ...
- Beetroot Brightening Lip Serum. ...
- The Natural Wash Lip Serum. ...
- mCaffeine Coffee Lip Polishing Oil.
If there is an uncomfortable burning sensation, wipe away with a gentle cleansing balm before rinsing thoroughly with a wet, lukewarm cloth. PRO TIP: A lip-plumping lip serum shouldn't be an everyday treatment. With frequent use, ingredients like cinnamon can cause irritation and dryness.
How long does lip serum last? ›How long will one bottle last me? The content of one Lip Serum bottle is meant to last 3-6 months, depending on how often it's used.
Can I apply lip balm after lip serum? ›Lip serum
Lip serums are the lightest formulations when it comes to lip care. They are a great option if you enjoy layering lip balms. These generally contain more hydrating ingredients so you will need to apply an occlusive lip product (be it mask, butter, balm, or oil) to lock in the hydration and moisture.
Lip balms are formulated to nourish your lips whereas lip glosses are made to make your lips shine and glitter. The natural ingredients like body butter, essential oils, etc. that are used to make lip balms make your lips smooth and soft whereas lip glosses add a striking effect or appeal to your lips.
Which is better lip balm or lip oil? ›
Balms have thicker formulas and may have fun flavors or SPF added in. Lip oils, on the other hand, often provide longer-lasting moisture, which means you may notice you don't have to reapply as often. The formulas are thin, so they don't feel heavy on your lips. The end look is also different.
What is lip serum made of? ›A lip serum is a lighter, oil-based or water-based formulation aimed at not only helping reduce trans-epidermal water loss, but also boosting the lips' thin skin. It can include nourishing oils and specific active and hydrating ingredients such as antioxidants, humectants, hyaluronic acid and phytosterols.
Which lip balm make lips pink? ›Organic Harvest Lily Flavour Lip Balm For Women Dark Lips to Lighten With Benefits of Vitamin E, Olive Oil, Jojoba Oil & Shea Butter | Pink Lip Balm for Girls & Kids | Dry & Chapped Lips Care | 100% Organic, Paraben & Sulphate Free Lip Gloss - 10 gm.
Can lip balm lighten dark lips? ›Using lip balm, preferably one with a high SPF, can help in lightening dark lips. Lip balms also keep the lips moisturised, preventing them from darkening further.
Which lip balm make lips naturally pink? ›Peppermint oil lip balm
Some cosmetic companies use peppermint oil in lip balm to create a naturally pink look. Peppermint oil contains menthol, a compound that can dilate the blood vessels when applied topically, according to a 2016 study. This may result in temporarily flushed lips.
Namyaa Advanced Brightening Lip Serum is formulated to nourish, hydrate and shield lips from harsh elements. It protects and moisturizes all day, for lasting relief. It lightens dark lips and prevents their further darkening from smoking. It even repairs damage caused to lips because of cosmetics.
How can I lighten my dark lips permanently? ›- Coconut oil. Using your fingertip, take a very small amount of coconut oil and gently apply it evenly over your lips. ...
- Rose water. Mix together two drops of rose water to six drops of honey. ...
- Olive oil. ...
- Cucumber juice. ...
- Strawberry. ...
- Almond. ...
- Almond oil. ...
- Sugar.
Organic Harvest Lip Serum Beetroot With Vitamin E, Naturally Brightens & Softens the Dark Lips, Soft & Plumped Lips For Men & Women, Best for Dry & Chapped Lips, 100% Organic, Paraben Free - 8gms.